“Through an outstanding collaborative effort with the Softrax team, we improved our use of the SOFTRAX features and functionality that will help Epicor grow and scale its install base and recurring billing.”
“SOFTRAX is a win-win for us. We saw significant efficiency improvements within two weeks of go-live. We have dramatically increased our transaction volume through organic and M&A related growth without a need for increased headcount.”
“SOFTRAX offers the flexibility to handle the various forms of complex billing and revenue recognition we require. SOFTRAX helps us maintain our controls at a system level, keep close times short, and avoid a need to scale human resources as our business has grown.”
“SOFTRAX helped us capture an opportunity to operationalize the new revenue recognition guidance with automation that advanced our existing process.”
Many of our customers were faced with the need to modernize existing enterprise systems. A complete system replacement would have increased their digital potential, but the cost in time, money, and security risk of massive data migration made that impossible.
As modern revenue management become increasingly complex, many of our customers were trying to keep pace with manual processes and spreadsheets. But these temporary workarounds only increased the risk of inefficiencies and human error.
To close operational gaps, some of our customers were taking on the challenges of increasing complexity and technology shortfalls with out-of-the-box ERP functionality. However, IT and Finance departments often found the functionality insufficient for the most complex revenue management tasks. And a lack of process automation led to increased risk for human error.
Despite limited financial and human resources, some of our customers were assigning larger portions of their accounting staff to tackle the complexities of modern revenue management. But mundane, day-to-day tactics were a waste of professional skill sets when they are needed for more strategic analytical tasks.