The SOFTRAX Story

At SOFTRAX, we’re leading a revolution in revenue management and changing the paradigm. Our solutions equip our partners to reach the highest level of efficiency and automation possible in the revenue management process. With powerful, policy-based billing and revenue recognition, the SOFTRAX Revenue Management System (RMS) is leading the way to the new future of finance.

SOFTRAX Story
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Years of Experience

SOFTRAX has 25 years of experience in providing billing and revenue recognition solutions enabling us to offer the industry’s most comprehensive features. Our legacy gives us an in-depth understanding of customer needs, pain points, and areas of growth across a number of industries. SOFTRAX RMS is the only multi-tenant cloud platform supporting sophisticated billing and revenue recognition in a single application.

What Makes SOFTRAX Unique

Complete Revenue Management Solution

SOFTRAX RMS is changing the revenue management paradigm with the only complete solution that offers policy-based billing and revenue recognition in place of the typical manual set-ups required at time of order entry to dictate these processes.

Solutions Modernize Existing Core Infrastructure

SOFTRAX RMS offers a complete cloud-based revenue management solution that features seamless integration with all major ERP, CRM, and CPQ systems. Our solution equips companies to streamline the entire revenue management process while modernizing core business platforms.

Experience and Expertise in Revenue Recognition and Billing

With 25 years of revenue recognition and billing experience, SOFTRAX is a leading revenue management industry innovator staffed by a team of software development and finance experts. Our commitment to robust R&D ensures our solutions will meet the changing needs of our customers and make continuous accounting an achievable goal for every company.

SOFTRAX Values

Our success is measured by your success with our solutions. The values that drive our company ensure our solutions meet your needs and bring value to your company.

Customer Delight

We treat every customer engagement as a strategic partnership and are focused on the details and level of quality required to deliver a world-class product that our customers love.

People

We believe our people are our greatest corporate asset, and we strive to give them the tools, training, resources, support, and opportunities to thrive and succeed.

LASTING VALUE

We work hard to develop and provide solutions, processes, and practices that meet our customers’ specific needs today and equip them to thrive as they grow and the industry changes.

Quality

We prioritize a “quality-first” mindset that promotes continuous improvement in product development, implementation, training, and customer service & support.

SIMPLE ELEGANCE

We are committed to designing solutions that are easy to implement and easy to use so every customer has access to the data they need in the right format with the least amount of effort and in the least amount of time.

SOFTRAX Leadership

Tom Zauli

Senior Vice President & General Manager

Tom Zauli

Tom Zauli has been the General Manager of SOFTRAX for nearly 10 years, working to further the automation of complex revenue accounting. Prior to his tenure at SOFTRAX, he spent 20 years with start-up software companies. Mr. Zauli started his career as an Electrical & Systems Engineer for GE Aerospace and holds Bachelor’s and Master’s degrees in Electrical Engineering.
LinkedIn

Graham Hulme

Senior Vice President of Product Management

Graham Hulme

Graham Hulme has spent more than 15 years in product and account management at software and technology companies. Mr. Hulme’s experience includes extensive advanced knowledge of billing and revenue requirements. As the head of SOFTRAX’s product strategy, Mr. Hulme has managed the successful release of industry-leading financial software, including the transition to cloud-based, subscription-model products.
LinkedIn

Anne Coyle

Senior Director of Marketing

Anne Coyle

Anne Coyle is the Senior Director of Marketing for SOFTRAX, with experience that spans 20 years of successful brand awareness, marketing communications, and public relations strategies to show the business value of complex technologies. Ms. Coyle’s background includes showcasing the benefits that cloud, AI, and machine learning have for retail banking, capital markets, and insurance. In addition, she is an active participant in global technological events, such as Davos and with the Economist, to see how technology can create a better future.  
LinkedIn

David Milligan

Director of Product Strategy

David Milligan

David Milligan has worked in software and technology companies for more than 25 years. At SOFTRAX, Mr. Milligan oversees the implementation of products and works with customers to identify optimal solutions for complex business practices. Mr. Milligan has filled a variety of roles during his career, including product strategy, services management, operational management as well as cultivation of customer relationships.
LinkedIn

Robert Kelleher

Director of Information Technology & Development Support

Robert Kelleher

Robert Kelleher is Director of Information Technology and Development Support at SOFTRAX. Mr. Kelleher has achieved leadership success in the technology field for over 20 years with extensive experience in business software, SAAS operations, application delivery, compliance, security, and system design. Mr. Kelleher is responsible for solving IT and business problems, and manages IT projects, customer implementations, and DevOps development.
LinkedIn

Scott Burdick

Director of Customer Success

Scott Burdick

Scott Burdick is the Director of Customer Success at SOFTRAX, working with customers to provide service and support for over 15 years. Mr. Burdick has a long track record of helping solve the most complicated challenges in revenue recognition and complex billing automation. He has previously worked in finance, accounting, and auditing at companies such as Time Warner Cable and IBM.
LinkedIn

Jeff De Andrade

Director of Product Development

Jeff De Andrade

Jeff De Andrade has more than 25 years of software development experience. In his role as Director of Product Development at SOFTRAX, Jeff oversees co-located direct reports as well as remote, offshore resources. He is responsible for all functional areas from management to product development and delivery of the company’s entire suite of solution, including cloud-based revenue recognition and billing management.
LinkedIn

SOFTRAX Leadership

Tom Zauli

Senior Vice President & General Manager

Tom Zauli has been the General Manager of SOFTRAX for nearly 10 years, working to further the automation of complex revenue accounting. Prior to his tenure at SOFTRAX, he spent 20 years with start-up software companies. Mr. Zauli started his career as an Electrical & Systems Engineer for GE Aerospace and holds Bachelor’s and Master’s degrees in Electrical Engineering.

Graham Hulme

Senior Vice President of Product Management

Graham Hulme has spent more than 15 years in product and account management at software and technology companies. Mr. Hulme’s experience includes extensive advanced knowledge of billing and revenue requirements. As the head of SOFTRAX’s product strategy, Mr. Hulme has managed the successful release of industry-leading financial software, including the transition to cloud-based, subscription-model products.

Anne Coyle

Senior Director of Marketing

Anne Coyle is the Senior Director of Marketing for SOFTRAX, with experience that spans 20 years of successful brand awareness, marketing communications, and public relations strategies to show the business value of complex technologies. Ms. Coyle’s background includes showcasing the benefits that cloud, AI, and machine learning have for retail banking, capital markets, and insurance. In addition, she is an active participant in global technological events, such as Davos and with the Economist, to see how technology can create a better future.  

David Milligan

Director of Product Strategy

David Milligan has worked in software and technology companies for more than 25 years. At SOFTRAX, Mr. Milligan oversees the implementation of products and works with customers to identify optimal solutions for complex business practices. Mr. Milligan has filled a variety of roles during his career, including product strategy, services management, operational management as well as cultivation of customer relationships.

Robert Kelleher

Director of Information Technology & Development Support

Robert Kelleher is Director of Information Technology and Development Support at SOFTRAX. Mr. Kelleher has achieved leadership success in the technology field for over 20 years with extensive experience in business software, SAAS operations, application delivery, compliance, security, and system design. Mr. Kelleher is responsible for solving IT and business problems, and manages IT projects, customer implementations, and DevOps development.

Scott Burdick

Director of Customer Success

Scott Burdick is the Director of Customer Success at SOFTRAX, working with customers to provide service and support. Mr. Burdick has a long track record of helping solve the most complicated challenges in revenue recognition and complex billing automation. He has previously worked in finance, accounting, and auditing at companies such as Time Warner Cable and IBM.

Jeff De Andrade

Director of Product Development

Jeff De Andrade has more than 25 years of software development experience. In his role as Director of Product Development at SOFTRAX, Jeff oversees co-located direct reports as well as remote, offshore resources. He is responsible for all functional areas from management to product development and delivery of the company’s entire suite of solution, including cloud-based revenue recognition and billing management.

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