SOFTRAX RMS Workflow

Automated Workflow Software for Billing and Revenue Management

High flexibility and ease of integration with surrounding systems are critical factors in selecting a revenue accounting system. In addition to a vast array of APIs that can be directly called, the SOFTRAX Revenue Management System (RMS) leverages a workflow engine that can act as a pre-processor and an optional integration technology. The SOFTRAX RMS workflow productizes the integration layer. Files are extracted from upstream systems on a scheduled basis and sent to the SOFTRAX RMS SFTP server. The SOFTRAX RMS workflow sweeps these batches handling data validation, emailed error notification, and making the necessary API calls into the system. This approach alleviates significant maintenance costs for companies and speeds implementation. The SOFTRAX RMS workflow adds incredible flexibility to the environment given it can support data transformations and other specific processing.

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Customizable Accounting Software

The SOFTRAX RMS workflow is not limited to the import of data. It also supports all forms of post-processing actions, in your preferred sequence. For example, after importing revenue items, the SOFTRAX RMS workflow can perform carves and then allocations, or in the opposite sequence.

The SOFTRAX RMS workflow is designed to receive scheduled extracts of any of these forms of data or can consume one-off uploads of batch data, manually initiated by a user, either to receive new transactions, update master data, or perform post-processing actions in batch.

Benefits of the SOFTRAX RMS Workflow Management Platform

Checklist

Better Data and Reduced Errors

The SOFTRAX RMS workflow eliminates the need for manual data entry, automating data imports and reducing errors caused by manual entry.

Analytics

Powerful Use of Data

The SOFTRAX RMS workflow incorporates all forms of billing, revenue recognition, contract, sales, and processing data into a powerful, single stream for analysis, reporting, forecasting, and more.

SaaS Cloud

Easy Imports and Notifications

The SOFTRAX RMS workflow automates the importing of information with a powerful verification process and notification abilities, streamlining the billing process and revenue recognition process.

No Need for API Integration

Many solutions require an API-level integration for the overhead activities of managing API call retries, handling errors, performing data validations and other activities. The SOFTRAX RMS workflow eliminates this need, removing a burden from the company’s IT team.

Upstream and Downstream Data Compatibility

Many times, an upstream system does not have the proper data elements, requiring customizations or workarounds for integration. The SOFTRAX RMS workflow ensures that all data is usable, handling data transformation so that all inbound data can be handled by downstream modules.

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Powerful Data Readiness for Subscription and Recurring Billing and SaaS

Subscription billing and recurring billing power many SaaS businesses and require real-time metrics to help determine profitability. The SOFTRAX RMS workflow provides the data templates needed for subscription management, billing cycles, financial reports, and other key reporting metrics.

FAQ

Automated billing software streamlines and automates billing processes for a business, replacing manual billing methods with a digital solution that can handle billing tasks more efficiently.

Automated billing software typically works with the following functions:

  • Invoicing: Uses templates or other settings to generate invoices automatically
  • Recurring, or subscription, billing: Charges customers signed up for recurring charges or subscription services at regular intervals
  • Reporting and analytics: Provides insights into billing trends, outstanding payments, and revenue forecasts through reporting and analytics tools
  • Integration: Integrates with other systems, such as customer relationship management (CRM) software and ERP, to synchronize billing data and streamline workflows
  • Compliance: Ensures metrics to help comply with standards such as ASC 606 / IFRS 15

By automating billing processes, businesses can save time, reduce errors, improve cash flow management, and enhance the overall customer experience.

The cloud has enabled data to be stored and shared more easily, but this ability has shed light on the difficulties that many companies have in sharing data, even within the same department, such as revenue management data. There are a number of reasons for this:

Data Silos: The data might be stored in separate systems or databases that are not integrated with other company systems. This can create data silos, making it difficult for different departments or systems to access and utilize the data effectively. In the case of revenue management, contractual or other data might be stored in a separate system, requiring the running of two reports for revenue recognition and other processes.

Data Formats: Revenue management data might be stored in specific formats that are incompatible with other systems used within the company. For example, one system might use a proprietary data format that cannot be easily understood or processed by other systems, requiring either separate reports or the manual importing of data by hand from one system to another.

Access Controls: Revenue management data often contains sensitive information such as pricing strategies, customer data, revenue, and contract details, and access to this data is often limited. Getting access to the data often means bypassing access controls for integration to another system, and this process can be time-consuming and error prone.

System Compatibility: Some company systems may lack the necessary capabilities or infrastructure to handle the volume or complexity of revenue management data. Integrating such data into these systems might require significant upgrades or modifications.

Regulatory Compliance: Revenue management data is oftentimes subject to regulatory requirements or industry standards for its use or sharing. Ensuring compliance with these regulations while integrating the data into other systems can be a complex process.

The SOFTRAX RMS Workflow automates the addition and sharing of all revenue management data, including data from third-party systems. With SOFTRAX RMS, all billing, customer, revenue data as well as configuration information can be imported and accessed without the need for customization or manual processes. You can enable post-processing procedures and connect upstream and downstream data sources with SOFTRAX RMS. The platform allows you to make the most powerful use of your data.

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A SaaS Company’s Revenue Management Journey – From Start-up to Enterprise
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