SOFTRAX Operations is an enterprise solution for companies with complex billing and revenue recognition processes. It houses all operational data in one tightly-integrated resource, and automates key accounting workflows throughout the entire revenue cycle.
By consolidating information that would normally be maintained in multiple databases, spreadsheets and even paper files, SOFTRAX Operations creates a robust, fully auditable foundation for compliance with accounting guidelines and Sarbanes-Oxley requirements.
Contrax, our billing, contract, and revenue management module, is specially designed for the added complexity that subscription- or usage-based offerings bring to your business processes. Contrax can be easily integrated with Operations to create a comprehensive end-to-end solution capable of supporting any business model.
The powerful billing functionality of Operations is highly flexible and comes integrated with contract
management, price books, and core revenue management capabilities. With Operations, you can completely automate activities involving multiple billing methods, scheduling milestone invoices, and generating complex invoices.
SOFTRAX Operations provides a fully integrated and automated system for managing your existing customer relationships, especially maintenance contracts. Apply customized renewal rules by date, product, location, or customer and Operations will carry out the most critical work for you:
Operations also automates your deferred revenue calculations, allocating maintenance contract fees, subscriptions, and even individual product component revenue according to whatever logic is
The result: optimal, fully auditable revenue management processes that support compliance with ASC and IFRS guidance for revenue recognition, including the new ASU 2014-09 guidelines.
SOFTRAX Operations excels at supporting rapidly evolving business models, with complex billing,
ordering and product configuration. Numerous combinations of billing, fulfillment, and revenue
recognition scenarios are accommodated. The product configuration facility within Operations
also enables the addition, configuration and reconfiguration of products at any time.
As a business develops and expands, SOFTRAX Operations provides the infrastructure to support
No matter how complex the product and service offerings, SOFTRAX Operations stores and tracks
transactions with ease.
Capture and access a wide range of customer data, including maintenance and subscription contracts, hardware and software configurations, and customer relationships and hierarchies. Reconcile billing activity with revenue and create accurate reports and forecasts of cash flow and revenue recognition. Then drill down for details on any individual product, customer, or installation with ease and speed.
Over the past decade, hundreds of companies have used SOFTRAX Operations improve cash flow, productivity, and transparency, enabling them to manage their businesses more successfully. The benefits of Operations include:
Our free product tour will give you a 10-minute walkthrough of key features of our enterprise solutions -- or contact our sales team to set up an in-depth demonstration!