Milestone Billing Software

With the SOFTRAX Revenue Management System (RMS), the components of milestone billing — scheduling, inputs, and budgets — are seamlessly deployed and managed to keep you on schedule.

Milestone billing is used as a billing process that renders payment when certain aspects, or milestones, of the project are completed. Milestone billing is tied closely to project management and covers upfront as well as milestone costs. Service providers and others use milestone billing to keep an eye on profitability and to avoid scope creep, which is uncontrolled growth of a project that results in higher charges. The payment terms for milestone billing vary according to company and industry, but they are tied to measurable aspects of the project. The process typically includes notifications for milestone attainment, invoicing from accounts receivable, and templated invoices with payment terms. Whatever a company’s milestone billing setup or project goals, SOFTRAX RMS can help.

Video Transcript

Do you deal with complex billing models? Does your company wonder how to effectively track revenue recognition to comply with ASC 606 and IFRS 15 regulations? You’re not alone. More companies are experimenting with subscription and consumption billing models, while also supporting legacy billing models. Or companies find that subscription billing isn’t the right choice for their business and choose to revert to one-time billing.

Companies that sell subscriptions in the B2B space often provide services such as implementation, training, and other forms of support. This may require billing one-time or complex milestones on the same invoice as subscriptions. And this can mean complying with complex portions of the ASC 606 and IFRS 15 guidance, such as managing variable consideration and performing proportional allocations against Stand Alone Selling Price (SSP). 

The SOFTRAX Revenue Management System, or RMS, is the solution to your billing and revenue recognition challenges. The RMS billing functionality handles complex billing models, such as subscription and consumption. And it also handles legacy one-time and milestone billing models. As part of a cohesive revenue management platform, the billing functionality works in unison with the SOFTRAX RMS revenue recognition functionality. It automates generating billing schedules, generating invoices, and delivering to your customer. It also automates revenue recognition and supports the most complex areas of ASC 606 and IFRS 15 with every billing event. 

SOFTRAX RMS provides transparency across billing and revenue recognition over the life of your customer relationship. At any moment, you can review your revenue position, and see whether you are in a contract asset or a liability. With SOFTRAX RMS, there’s no need for two separate systems for billing and revenue recognition. And, there’s no need for juggling multiple spreadsheets and expensive customizations. Let’s take a closer look at the four billing models.

The subscription billing model occurs when you bill your customer a fixed, recurring amount at an agreed interval for a subscription-based product or service. This model is popular in SaaS computing industries for customer access to a service. With SOFTRAX RMS, you can configure each customer’s billing dates, invoice frequency, and preferred delivery method to meet your most complex subscription billing needs. You can bill for one-time fees, such as activation fees, and recurring fees based a set fee, the number of users, or quantity purchased. For each type of fee or product, SOFTRAX RMS enables you to configure, and fully automate, how revenue is recognized. For example, you can recognize an activation fee at a point-in-time but recognize SaaS fees invoiced in advance for the year ratably over the duration of the subscription.  

The consumption, or usage-based, billing model occurs when you bill your customer based on their usage of your product or service. It’s popular in cloud computing and utility industries. You can again fully configure the frequency and billing dates. In addition, you can easily scale and adjust your rates using minimums, tiering, and overages. The RMS revenue recognition functionality automatically tracks the amount of goods and services used in each cycle and recognizes revenue accordingly. You can automatically manage variable consideration to recognize revenue based on what you expect your customer to consume and update it over time. 

The one-time billing model is a legacy powerhouse. You invoice your customer once for a product or service. How you define your automated revenue recognition policies determines how you recognize that revenue as you deliver the service or product over time. Do you bill before you perform the service? Or do you deliver the goods and then invoice? No problem. Revenue is deferred or recognized as billed or unbilled to suit your needs.

The milestone billing model is often associated with construction or project-driven industries. You invoice your customer at agreed-upon events or deliverables according to your contract. The SOFTRAX RMS billing functionality schedules your invoices according to the terms and total value of your contract. When you indicate that a milestone is reached, the invoice is automatically generated. As with other billing models, revenue recognition is then automatically triggered and fully automated with our powerful policy engine.

Are you ready to explore how YOU can use SOFTRAX RMS for your billing and revenue recognition? Contact us at to schedule a 30-minute consultation.

Automate Complex Milestone Billing Scenarios

SOFTRAX RMS automates the critical parts of milestone billing, allowing companies to easily create tailor-made billing and payment schedules for even the most complex scenarios.

Download the SOFTRAX RMS Billing Data Sheet to learn more.

Total Control Over All Milestone Billing Software Tasks in One Application

Full Look at Schedules, Deliverables, and Billing

SOFTRAX RMS allows you to schedule, generate, and deliver invoices based on dates or deliverables, offering a detailed look at your contract. Milestone invoices can automatically be triggered by API from an external system such as a PSA. SOFTRAX RMS can provide a UI if milestone schedules need to be managed by the accountant.

Automated Milestone Billing

With SOFTRAX RMS, you can automate key aspects of milestone billing, such as handling full and partial backorders and customer holds. SOFTRAX RMS can automatically create the initial milestone schedule by policy, or the schedule can be passed in.

Support For Complex Schedules

SOFTRAX RMS lets you leverage milestone widgets to manage even the most complex milestone schedules seamlessly.

SOFTRAX RMS is a cloud-based SaaS solution that enables the best of milestone billing. The capabilities of RMS for milestone billing provide:

The Right Solution for Milestone Billing


Allow revenue allocation and compliance that goes beyond simple scheduling.


Schedule, generate, and deliver invoices based on dates, contractual commitments, business requirements, or on a pre-programmed schedule.


ASC 606 / IFRS 15

Handle reporting and revenue recognition requirements for ASC 606 / IFRS 15.


Stay on budget for even the most complex project.


Make frequent tasks, such as renewals, easily processed and handled.



Use the analytics capabilities to get a true look at business data.

What Clients Say About Our Milestone Billing Management Software


Milestone billing is an invoicing model in which payments are made in installments based on the completion of specific stages or milestones in a project. The payment cycle uses agreed upon deliverables, or project milestones, as billing deadlines. The billing model is popular in professional services management and in companies with project-driven revenue.

For example, in a construction project, milestones could include the completion of the foundation, framing, plumbing, electrical work, etc. The construction company would bill the customer after each portion is completed.

Milestone billing offers many benefits, including being able to manage cash flow and mitigating risks. Companies also use milestone billing to establish budgets and ensure that all parties stay within the set budget. This billing model also establishes a concrete relationship between payment and project progress.

A SaaS Company’s Revenue Management Journey – From Start-up to Enterprise