SOFTRAX Press Release

Emmi Solutions Chooses SOFTRAX Enterprise to Support Its Thriving Business

Award-Winning Patient Engagement Company Selects SOFTRAX’s Modular Solution to Handle Subscription Billing for Its Client Roster

CANTON, Mass. – June 25th, 2015 – Revenue recognition specialists SOFTRAX are pleased to announce that Emmi Solutions, the leader in outcomes-driven patient engagement, has selected SOFTRAX Enterprise to manage billing for its rapidly growing subscriber base. Emmi joins hundreds of companies that have used SOFTRAX solutions to improve their order, billing, and revenue management processes. 

Founded in 2002, Emmi helps people take active roles in their health by enabling healthcare providers and payers to prescribe the right information at the right time to their patients or members. Based in Chicago, IL, the company creates web-based multimedia programs and personalized automated call campaigns to educate people on upcoming procedures, teach them skills to manage chronic conditions, or encourage them to seek preventative health measures like flu vaccines. Over the past year, Emmi has seen significant growth in both its business and customer base, driven by industry demand for engagement solutions. The success of the past year reflects Emmi’s position as a market leader during a time when, more than ever, providers and payers alike are seeking solutions to proactively educate and engage individuals for improved clinical and business outcomes.

“As Emmi’s client base continues to expand, the ability to effectively manage a diverse range of customer contracts has become more and more critical to our success as an organization,” said John Starr, Chief Financial Officer at Emmi Solutions. “SOFTRAX Enterprise’s recurring billing module presents the most cost-effective, flexible answer to Emmi’s customer management requirements. The modular design of the Enterprise platform means we can integrate a standalone best-of-breed solution with our ERP systems, giving us the exact billing, revenue recognition, and contract management functionality we need without having to pay for unnecessary features.”

“The subscription billing space is a highly competitive one, but as one of the very first companies to address the business challenges of recurring revenue, SOFTRAX has a significant body of expertise in this field,” said Graham Hulme, Director of Product Development at SOFTRAX. “Emmi’s innovative products have been able to make a substantial impact on the quality of services delivered in hospitals across the United States, and we are very happy to welcome them to the SOFTRAX customer family.”

About Emmi Solutions

Emmi programs and call campaigns to deliver actionable health information to patients via multiple modalities — including computers, mobile phones, and tablets — at key moments across the continuum of care. Emmi’s ability to connect with patients in language they understand at a time they are ready to learn and through the devices they already use has been demonstrated to help healthcare providers reduce costs, increase revenue and improve outcomes. Their technology allows providers to track the delivery and consumption of information to measure the clinical and financial impact of patient engagement and meet regulatory guidelines. The web-based platform requires no installation or maintenance and can be used in stand-alone mode or fully integrated into existing systems.

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About SOFTRAX Enterprise

Building on almost two decades of development and deployment experience, SOFTRAX Enterprise is a flexible end-to-end solution for order management, billing, revenue recognition, and revenue reporting. The modular Enterprise platform can be easily configured to support a wide range of business models while still leaving room for future expansion as a company grows and evolves. Its components are designed to work alongside such leading ERP and financial platforms as Microsoft Dynamics, Netsuite, SAP, Oracle, and Intacct, and have been used by hundreds of companies to support their most critical business processes.


For over 15 years, SOFTRAX has been fundamentally changing the way companies manage, report, and forecast their revenue.  Today, corporations manage billions of dollars through SOFTRAX, maximizing their revenue, reducing operating expenses, and complying with revenue recognition regulations and Sarbanes-Oxley requirements while gaining unparalleled visibility into their business performance.

SOFTRAX is headquartered in Canton, MA.

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