Your customer base is the most important asset your company has. The revenue that existing customers generate provides steady cash flow for
expansion, new product development, and a host of other critical activities. But effectively managing all the financial transactions associated with hundreds
or thousands of different contractual relationships is a daunting proposition.
This is especially true for companies using traditional systems,
desktop tools, and manual stopgaps to manage their current accounts. As a result,
getting 100% of contract renewals right 100% of the time is a goal, not a reality. The cash flow improvements for capturing even a small fraction of errors
over many billing relationships can add up quickly.
With Softrax, the contract data that governs your active customer relationships drives your accounting processes. Renewal terms are always current, as is
the renewal schedule. You can see ahead to gain a better understanding of what accounts are coming up for renewal and what, if any, changes in pricing,
discounts, services, etc. are coming due. You can produce renewal quotes well in advance of the renewal date so customers can be prepared to adjust their
purchase orders and payables to accommodate your new invoice. As a result, you never miss a renewal date, you never renew at an incorrect price level, and
your customers are never surprised by contractual changes in their bills.
- Improved cash flow from existing accounts
- Better customer service
- Avoid billing disputes
- Always bill at the maximum allowable rate
- Always bill on time
- Increase capacity for higher volumes of transactions
- Gain greater insight into future renewals revenue