Order Management

Softrax billing and revenue recognition solutions

Manage your sales contracts through a single system designed for your business

Each industry has special requirements for the workflow and information needed to fully automate their order management process. Softrax has developed a complete order management system that brings together all the key business components into a single solution for the software industry.

Softrax captures critical installation information regarding where and how products are being sold, and what terms for support and licensing have been agreed. With comprehensive account information, you can easily track upgrade histories and user licenses by location, which greatly facilitates your upselling and cross-selling efforts. With renewal schedules linked to contractual pricing tables, you can always renew at the right price before the contract expires. As a result, you don’t miss or delay this valuable revenue stream.

With Softrax, order management is integrated with robust billing functionality to allow complete financial flexibility and control. Potentially thousands of components could be easily bundled on a single contract and automatically configured for proper billing and revenue recognition—including future price changes by line item. This makes accounting processes substantially more efficient, and provides management with far greater insight into both current and future revenue streams.

Solution highlights

Handle Order Complexity

  • Track multiple orders under the same master agreement/contract
  • Easily create a corporate hierarchy to distribute products purchased on a single order
  • Define revenue recognition rules for each line item
  • Handle complex delivery and shipping requirements

Process complex product bundles

  • Define multi-level bill-of-materials
  • Combine standard and virtual components (e.g. license and maintenance items)
  • Calculate pricing based on user options
  • Allow configuration changes at order process time

Define billing and associated revenue recognition schedules

  • Create complex billing schedules to generate invoices on critical contract dates
  • Trigger Billing based on critical milestones and events
  • Utilize multiple bill formats to correctly present complex orders to the customer

Define complex pricing rules

  • Establish customer specific pricing tables
  • Base pricing on line item attributes including license types, number of licensed users, and quantity
  • Establish “special” pricing for a defined time period
  • Create future pricing for upgrade and maintenance

Integrate tightly with revenue recognition

  • Define standard revenue recognition templates for each product and type of product
  • Create revenue rules based on SOP 97-2 and 98-9
  • Allow changes to standard processing during order processing
  • Create different rules based on type of sale (e.g. new sale versus renewal)
  • Link multiple line items together to be managed under the percent complete method
Increase Revenue, Decrease Costs, Compliance
CUSTOMER PERSPECTIVE

"The Order Processing module within Softrax has enabled us to standardize our business. With it, we can capture important information regarding software trials, upgrades, and evaluations without having to massively customize our system.”

Eric Newton
Controller
OriginLab Software

+ more

LIVE EXECUTIVE WEBCAST


Live on May 22nd: The New Standard Part II: IFRS & Revenue Recognition

+ register

ATTEND AN ONLINE DEMO

Learn more about Softrax' billing and revenue solutions by attending an online demo.

+ register