Implementing and maintaining a sophisticated revenue management solution requires more than great technology. It requires a wealth of specialized knowledge and expertise that comes from years of hands-on experience. The Softrax Professional Services team delivers best practices for accelerating your deployment and optimizing the financial performance of your enterprise. Services include numerous offerings including Implementation, Training, and Customer Care.
Implementation
Implementation follows a formal process that begins with a project initiation meeting and encompasses a business process review, application orientation, module setup, application training and live implementation. Softrax consultants can also perform a variety of add-on services, such as data conversions and custom integration.
Training
Softrax training delivers hands-on instruction to ensure you achieve the largest benefit from your Softrax solution. Instructors are highly experienced Softrax implementation consultants. A flexible, modular approach and a variety of learning environments are available to choose from.
Customer Care
Softrax customer care professionals are dedicated to resolving all categories of technical issues for customers enrolled in the Softrax software maintenance program. Customer care engineers have expert knowledge of our products and participate regularly in training classes to continually enhance their skills.
