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Vastera: Supporting M&A Compliance

In addition to licensing its TradeSphere software, Vastera (prior to being acquired by JP Morgan) provides global trade oriented business process consulting and business process outsourcing services. Vastera’s GTM solutions may include both products and services, depending on the specific needs of each customer. These solutions require a sophisticated billing and revenue management infrastructure to coordinate customer contract information and financial activity across sales, customer service, and accounting.

Adding to both the scale and complexity of its business model, between 2000 and 2003 Vastera made a number of acquisitions, including Ford’s global customs import operations in 2000, GE’s internal U.S. customs import operations in 2003, as well as several international businesses with established customer bases. With all of this activity, Vastera saw both an increase in the number of customers and in the amount of customer information. “We needed a solution that could scale with us. Softrax has allowed us to keep our finances in order while we continue to manage our growth,” said David Souders, Controller of US Operations at Vastera.

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