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+ view all billing and operations resourcesBilling and Operations Resources

White Papers

Benchmarks for Billing Processes: How Complex Business Models Impact Quality, Accuracy and Efficiency – New research shows how business models, billing and computational methods, and customer preferences impact billing complexity. + read more

Billing Strategies for Innovative Business Models: How Boring Old Billing Could Be the Competitive Advantage You Never Knew You Had – Billing processes are one of the most underrated competitive assets in business. This paper examines the complex billing requirements of ...+ read more

Accounting for Software as a Service
Today some of the most important innovations in the software industry are about the business model–how technology is being sold and delivered. Offering Software as a Service...+ read more