Information Services

Successful information providers require robust customer tracking, usage, and billing capabilities. Subscriber relationships and usage patterns must be fully integrated into the billing system to keep up with the constant stream of new products, services and customers. Otherwise revenue can fall through the cracks and performance information can be difficult to produce, problems that worsen as the business grows.

Softrax simplifies things for you and your customers

Softrax meets the many accounting and finance challenges facing information providers. Key contract terms are managed across thousands of subscribers each with unique usage rights, pricing, and renewal periods. Recurring, variable, and one-time charges can be included on a single itemized bill, uniquely presented according to the needs of each customer. Renewal information is monitored in detail so notices can be sent out in advance, increasing renewal rates and minimizing payment delays.

In addition, account information is captured in a comprehensive database providing unprecedented performance analysis and forecasting capabilities. As a result, financial executives can optimize revenue, lower costs, and better manage the true growth drivers of the business.

Key Benefits

Simplify complex billing Track subscriber contract data Easily add new accounts, products and pricing models Automate revenue accounting and forecasting Tailor bill presentation to customer preferences Integrate easily with front-end subscriber and information management systems Enhance compliance initiatives Increase insight into business performance

Learn more about how Softrax can fundamentally improve your billing and revenue management processes.