Business Process Outsourcing

Business process outsourcing (BPO) solutions such as finance and administration, human resources, information technology, claims processing, and call centers, typically involve multiple services with different payment plans. Fee structures can incorporate recurring, variable, and one-time charges that create complex billing, expensing, and revenue recognition issues. Unless contract data is integrated with billing and accounting processes, revenue can be missed.

Softrax simplifies things for you and your customers

Softrax provides a single platform that drives billing and accounting directly from customer contract and usage data. The moment an order is entered into Softrax all pricing, billing, expense and revenue recognition is fully automated. Spreadsheet accounting is a thing of the past. Complex pricing plans can be implemented and managed with ease. Invoices can consolidate flat fee, per service, and per transaction charges according to each customer's preferences. Expenses can easily be deferred and matched with revenue recognition schedules.

In addition, account information is captured in a comprehensive database providing unprecedented performance analysis and forecasting capabilities. As a result, executives can optimize revenue, lower costs, and better manage the true growth drivers of the business.

Key Benefits

Automate complex billing Tailor bill presentation to customer preferences Optimize revenue and cash flow Automate revenue and expense accounting Manage complex contract life cycles Enhance compliance initiatives Increase insight into business performance

Learn more about how Softrax can fundamentally improve your billing and revenue management processes.