Customers

Customer Testimonials

“The issue was that the costs associated with customizing our existing systems to meet our needs were just too great. We needed a centralized repository for all our order and revenue data. We also wanted tighter controls to improve our Sarbanes-Oxley compliance. That’s what drove the decision to go with Softrax.”
(Tim Conley, CFO, Tumbleweed)

---

“We saw a demo of Softrax and knew immediately that it had the detailed level of revenue management functionality required to meet our needs. Nothing else we’ve looked at has even come close. These processes, which we’ve been managing outside of our systems, will now be automated with even higher degrees of accuracy – saving time, maximizing our renewal revenues, streamlining audits, and raising customer satisfaction to even higher levels.”
(Timothy Roche, Chief Financial Officer, Mergent)

---

“After a thorough review of the product, we felt that Softrax is the best solution available that allows us to streamline complex revenue management processes. Without the depth of functionality Softrax provides, we had to use numerous spreadsheets for key accounting tasks. Being able to manage our time entry, billing, and revenue recognition in Softrax without any extra effort is a big improvement.”
(Todd Kinnane, Vice President of Finance and Controller, PureSafety)

---

“Softrax has the advanced revenue management capabilities we need to better consolidate and analyze financial data from our global operations. We evaluated Softrax against other financials and found that the best way to enhance our worldwide business infrastructure was with the transactional and reporting functionality Softrax provides. In addition, Softrax Business Intelligence will give us visibility into our key revenue drivers and enable us to better manage top line performance across all our customers, products, services, and regions."
(Bob Aldworth, VP of Finance, Infor)

---

"Softrax enables us to send a single bill that accurately captures all aspects of our relationship with each customer. As a result, we have a highly scalable operation and can efficiently send our customers the right bill, at the right time.”
(Paul Sandford, CFO, Global Insight)

---

“Our audit process now is much easier. In the past the auditors looked at our spreadsheets and questioned them. Now they look at the Softrax reports and accept them as fact.”
(Jim Crough, Vice President of Finance, Harland Financial Solutions)

---

"Softrax’s revenue management capabilities will allow SSA Global to absorb new entities into our corporate domain efficiently and provide SSA with an operational platform that will be key to effectively managing future growth."
(John Walles, Executive Vice President-Operations, SSA Global)

---

"The revenue recognition and maintenance renewal functionality that Softrax provides will significantly enhance our existing financial systems and the revenue reporting capability will improve our efficiency. Having successfully installed Softrax at another company, I've come to the conclusion that traditional financial packages alone do not meet the revenue management requirements of technology licensing companies"
(Jeff Chalmers, Corporate Controller, LogicVision, Inc.)

---

"With Softrax you can look at pro formas, you can do co-terminus contracts, and you can get a snapshot of renewals. Now we can get invoices out and get billing paid before the maintenance terms are up. That would have been impossible without Softrax."
(Jane Tisdale, Director of Finance, Framework Technologies)

---

"With Softrax, we have a system that is inherently flexible enough to handle our billing and contract relationships and can easily exchange data with our other systems."
(Tom Gavin, COO, Eze Castle)

---

"Softrax offered the most complete offering for managing our customer and financial data. With Softrax, we can manage our finances from the licensing or contract levels. In addition, Softrax offers a dynamic way both to manage our customer information and to pass this information on to our salespeople."
(Jane Cannon, Vice President of Operations, CommercialWare, Inc.)

---

"After an extensive evaluation process, we felt Softrax was the only product on the market that addressed all the complexities related to software revenue recognition."
(Steve Lance, Controller, Docent Inc.)

---

"Softrax has its pulse on the software industry and is able to design solutions that suit our unique needs. With the tools in the Softrax solutions, we expect to build the basis for our ASP business."
(Eric Ludwig, Chief Financial Officer, INSTILL Corporation)

---

"The Order Processing module within Softrax has enabled us to standardize our business. With it, we can capture important information regarding software trials, upgrades, and evaluations without having to massively customize our system. More importantly, we don't have to re-key all this information into multiple systems. This is extremely valuable in terms of time and cost savings."
(Eric Newton, Controller, OriginLabs Software)

---

"The software's unique ability to manage our large and complex installed base, specifically to perform order processing, invoicing and maintenance billing, was a major factor in our decision to license Softrax."
(Ted Chapman, Manager of Information Systems, Cincom Systems, Inc.)

---

"For many years we have had to create processes to fit the software we used for our day-to-day business functions. We recently decided to switch to Softrax, which will be a big boost to our efficiency because Softrax was made for our business."
(Constance Beisel, General Manager, Minitab Inc.)

---

"With Softrax, we found an integrated solution that met our key criteria. We especially valued that Softrax targeted the needs of the software industry, by providing an easy way to manage complicated contracts and revenue models... Softrax has enabled us to build an infrastructure for growth that scales with the business, handles increased volumes of transactions, automates the collection of orders and customer information, and manages the revenue recognition process."
(Linda Hamann, Vice President of Finance and Administration, Motive, Inc.)

---

"Software companies, especially Web-based companies, will realize their explosive growth potential only by scaling their business operations through optimal use of business resources such as Softrax Operations and Softrax Professional Services Application to automate field operations," said Dave Allen, Chief Financial Officer of Interwoven. "By automating field operations, Softrax provides the critical centralized management functions for a virtual, decentralized workforce."
(Dave Allen, CFO, Interwoven)