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 Leadership

Meet Our Executive Leadership Team.

Tom Zauli

Senior Vice President & General Manager

Tom Zauli

Tom Zauli has more than 17 years of experience in sales and sales leadership with start-up software companies, including SES, HyPerformix, Parasoft, rPath, and iTKO. Prior to his career in software sales, Mr. Zauli worked as an Electrical Engineer for GE Aerospace, Martin Marietta, and Lockheed Martin.

Mr. Zauli obtained a Master’s of Engineering and Bachelors of Science in Electrical Engineering at Rensselaer Polytechnic Institute. He holds US Patents related to techniques for automating the data collection and filtration processes supporting simulation models of complex, n-tier information systems. 

 

Graham Hulme

Vice President of Operations

Graham Hulme

Graham Hulme has more than 15 years of experience in product management and account management roles at software and technology companies. Mr. Hulme’s background also includes more than a decade of advanced knowledge of billing and revenue requirements. Responsible for the planning and execution of product strategy, Mr. Hulme has managed the successful release of industry leading financial software, including the transition to cloud-based, subscription-model products.

Mr. Hulme also oversees the Technical Support, Development, Product Management, and Professional Services teams, and as such manages key relationships with high-profile customers.

 

David Milligan

Director of Solutions and Services

David Milligan

David Milligan has more than 25 years of experience working in software and technology companies. At SOFTRAX, Mr. Milligan oversees the implementation of products and works with customers to identify optimal solutions for complex business practices. Mr. Milligan and his teams also support sales activity and prospect needs. Mr. Milligan has provided guidance in a variety of roles during his career, including product strategy, services management, operational management as well as cultivation of customer relationships. 

Mr. Milligan has a Bachelor of Science from Boston College, and has continued his education at Bentley University, Boston University, and MIT.

 

Mark Shane

Director of Development

Mark Shane

Mark Shane oversees ongoing R&D efforts for SOFTRAX’s billing and revenue management products, bringing over 25 years of development and project management experience to this role. Most recently, he served as Director of Software Development at Massachusetts-based MorphoTrust USA, the leading US provider of identity solutions. Mr. Shane previously held senior technical management positions at a number of US and international companies, including First Data, Way Systems, and CyberNet. Since 1993, he has successfully led DevOps-based projects and product development in areas such as mobile payment, payment security, biometrics, and ID systems.

Mr. Shane graduated from the University of Technology, Sydney with a Bachelors in Electrical Engineering.